Accounts Receivable Clerk

Montage International; Bluffton (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Montage International is seeking an Accounts Receivable Clerk to maintain group master accounts, manage invoicing and receivables, and support the AR Supervisor with credit, collections, and billing.

Responsibilities include handling credit card disputes, guest inquiries, posting validations, collecting deposits and final invoices, and regular communication with meetings & events teams.

Qualifications

• High School or equivalent education required. Bachelore2a0s Degree preferred.
• Previous experience in Accounts Receivable preferred
• Excellent organizational skills required
• Strong written and verbal communication skills required

Responsibilities

• Researching and responding to credit card merchant retrievals and charge backs in a prompt manner, filing responses for future reference
• Promptly handling guest inquiry calls and emails on a daily basis
• Reviewing and communicating estimates with group event contacts
• Collecting payments for future events promptly in adherence with deposit policies
• Validating all resort activities, food, and beverage are correctly posted to group event master account
• Reviewing postings to group master account are reconciled with resume of event
• Collecting payments for final post-checkout invoices promptly
• Communicating with meetings & events managers regularly on invoice status of group events
• Reviewing travel agent commissions for both group and leisure stays
• Reconciling room charges from Club outlets to hotel guest folios with Club team reporting

Skills

Organizational skills

Written communication

Verbal communication

Education

High School or equivalent; Bachelore20s Degree preferred

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Accounts Receivable Clerk

SUMMARY

The Accounts Receivable Clerk is responsible for maintaining, controlling, and balancing the group master accounts for the hotel. This position fully understands and enforces standard operating procedures relating to group invoicing and receivables. The Accounts Receivable Clerk supports the Accounts Receivable Supervisor within areas of credit, collections, and billing.

ESSENTIAL FUNCTIONS

• Researching and responding to credit card merchant retrievals and charge backs in a prompt manner, filing responses for future reference
• Promptly handling guest inquiry calls and emails on a daily basis
• Reviewing and communicating estimates with group event contacts
• Collecting payments for future events promptly in adherence with deposit policies
• Validating all resort activities, food, and beverage are correctly posted to group event master account
• Reviewing postings to group master account are reconciled with resume of event
• Collecting payments for final post-checkout invoices promptly
• Communicating with meetings & events managers regularly on invoice status of group events
• Reviewing travel agent commissions for both group and leisure stays
• Reconciling room charges from Club outlets to hotel guest folios with Club team reporting

QUALIFICATIONS

• High School or equivalent education required. Bachelor’s Degree preferred
• Previous experience in Accounts Receivable preferred
• Excellent organizational skills required
• Strong written and verbal communication skills required

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

SUMMARY

The Accounts Receivable Clerk is responsible for maintaining, controlling, and balancing the group master accounts for the hotel. This position fully understands and enforces standard operating procedures relating to group invoicing and receivables. The Accounts Receivable Clerk supports the Accounts Receivable Supervisor within areas of credit, collections, and billing.

ESSENTIAL FUNCTIONS

• Researching and responding to credit card merchant retrievals and charge backs in a prompt manner, filing responses for future reference
• Promptly handling guest inquiry calls and emails on a daily basis
• Reviewing and communicating estimates with group event contacts
• Collecting payments for future events promptly in adherence with deposit policies
• Validating all resort activities, food, and beverage are correctly posted to group event master account
• Reviewing postings to group master account are reconciled with resume of event
• Collecting payments for final post-checkout invoices promptly
• Communicating with meetings & events managers regularly on invoice status of group events
• Reviewing travel agent commissions for both group and leisure stays
• Reconciling room charges from Club outlets to hotel guest folios with Club team reporting

QUALIFICATIONS

• High School or equivalent education required. Bachelor’s Degree preferred
• Previous experience in Accounts Receivable preferred
• Excellent organizational skills required
• Strong written and verbal communication skills required

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.