Hospitality Administrative Coordinator

BENCHMARK; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Pyramid Global Hospitality is seeking a full-time Banquet Office Associate to support daily department operations, including mail distribution, answer phones, monitor voice mail, and process banquet checks. The role requires attention to detail, teamwork, and discretion with confidential information.

Hours are Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., with opportunities to collaborate across resort operations and corporate teams.

Qualifications

• Passion and enthusiasm for helping others.
• Collaborative in a team environment.
• Excellent listening and communication skills.
• Ability to handle confidential information.
• Strong attention to detail and multi-tasking.
• Ability to build trusting working relationships.
• Proficient with computers, including Microsoft programs.

Responsibilities

• Support communicating within the department and among other resort operating departments by retrieving and distributing mail, monitoring radio communication, answering telephones, and monitoring voice mail.
• Maintain the banquet office areas in a neat and orderly fashion.
• Creating directional signage and filling shifts.
• Answer and respond to all incoming telephone calls, including associate schedule inquiries and associates calling off for a scheduled shift.
• Generate and process banquet checks as directed, ensuring accuracy and completeness.
• Sales Force procedures are followed.
• Update WorkDay timekeeping records as necessary to ensure that hour worked and service charge distribution figures are accurately recorded.
• Prepare necessary new associate documentation, and manage Banquet Office Supplies orders initiated by Banquet Department.
• Assist in the preparation and distribution of departmental documents such as BEO’s, work orders, banquet checks, purchase orders, schedules, signage etc.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others.
• Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

Job description

Pyramid Global Hospitality is seeking a full-time Banquet Office Associate to support daily department operations, including mail distribution, answer phones, monitor voice mail, and process banquet checks. The role requires attention to detail, teamwork, and discretion with confidential information.

Hours are Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., with opportunities to collaborate across resort operations and corporate teams.