Hospitality Admin Assistant - Scheduling & Guest Support

Central Station; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

PTO after 90 days

401K match

Home loan program

Employee discounts

Family PTO

Job summary

The Indigo Road Hospitality Group is seeking an Administrative Assistant to support hotel and restaurant locations with calendar management, invoicing, and guest communications. You will work closely with teams to keep operations running smoothly in a fast-paced hospitality environment.

Ideal candidates bring at least 1 year of hospitality experience, strong MS Office skills, and a flexible schedule, including weekends and holidays. Competitive pay and comprehensive benefits are offered.

Qualifications

• At least 1 year of hotels, restaurants, events, or hospitality required.
• Knowledge of office management systems, procedures, and proficiency in MS Office.
• Ability to communicate effectively with managers, employees, and all guests.
• A flexible schedule to work days, nights, weekends and holidays.
• Moderate standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

• Provide administrative support to your location; this may include preparing paperwork (forms, reports and schedules) and anticipating needs and supplies for day-to-day operations.
• Consistently answer and direct phone calls, responding to all guest inquiries within 24 hours with ability to organize and schedule meetings and appointments.
• Input and organize invoices daily to keep the kitchen informed of their budget.
• Aid servers, hosts and expos updating menus to ensure accuracy, along with general housekeeping.
• Maintain POS system accuracy by updating price changes and menu updates.
• Collect new hire information and communicate changes for the Indigo Road Home Office and add new hires to POS system.

Skills

Communication

Hospitality experience

Time management

Customer service

Adaptability

Tools

MS Office

Job description

The Indigo Road Hospitality Group is seeking an Administrative Assistant to support hotel and restaurant locations with calendar management, invoicing, and guest communications. You will work closely with teams to keep operations running smoothly in a fast-paced hospitality environment.

Ideal candidates bring at least 1 year of hospitality experience, strong MS Office skills, and a flexible schedule, including weekends and holidays. Competitive pay and comprehensive benefits are offered.