Administrative Assistant

The Indigo Road Hospitality Group; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K with 50% match

Zero-interest housing loan

Employee discounts

4 weeks PTO for parental leave

Job summary

The Indigo Road Hospitality Group in Springdale, AR is hiring an Administrative Assistant to support daily operations across our hotels and restaurants. The role emphasizes organization, strong communication, and reliability.

You will handle payroll support, scheduling, invoicing, updates to menus and POS, and onboarding of new hires, while maintaining budget awareness and guest service standards.

Qualifications

• At least 1 year of hotels, restaurants, events, or hospitality experience.
• Proficiency in MS Office.
• Ability to communicate effectively with managers, employees, and guests.
• Flexible schedule to work days, nights, weekends and holidays.
• Moderate standing and walking with occasional stooping, kneeling, pushing, pulling or lifting.

Responsibilities

• Provide administrative support to location; prepare paperwork and anticipate day-to-day needs.
• Answer and direct phone calls; respond to guest inquiries within 24 hours; schedule meetings and appointments.
• Input and organize invoices daily to inform kitchen budget.
• Aid servers/hosts/expo with updating menus; general housekeeping.
• Maintain POS system accuracy by updating price changes and menu updates; onboard new hires to POS system.

Skills

Communication

Flexibility

Hospitality experience

Tools

MS Office

Job description

Administrative Assistant

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer,IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

Administrative Assistants are the saving grace of our hotels and restaurants; being extremely organized and an effective communicator will allow the rest of the crew to get their jobs done well. Handling everything from payroll support to scheduling reservations and larger parties, you don’t miss a beat!

What we will ask of you:

• Provide administrative support to your location; this may include preparing paperwork (forms, reports and schedules) and anticipating needs and supplies for day-to-day operations
• Consistently answer and direct phone calls, responding to all guest inquiries within 24 hours with ability to organize and schedule meetings and appointments
• Input and organize invoices daily to keep the kitchen informed of their budget
• Aid servers, hosts and expos updating menus to ensure accuracy, along with general housekeeping
• Maintain POS system accuracy by updating price changes and menu updates
• Collect new hire information and communicate changes for the Indigo Road Home Office and add new hires to POS system

Requirements for Success:

• At least 1 year of hotels, restaurants, events, or hospitality required.
• Knowledge of office management systems, procedures, and proficiency in MS Office
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Moderate standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits

• Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.