Hospitality Accounts Receivable Coordinator - Billing

Omni Hotels & Resorts; Dallas (TX); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

On-site cafeteria

Job summary

Omni Dallas Hotel is seeking a billing-focused professional to provide accurate back-up data for the Banquet and Sales Departments and manage settlements and guest satisfaction. The role emphasizes daily reconciliation of checkouts, audit of charges, and maintaining billing logs in a fast-paced hospitality environment.

Candidates should have hospitality finance experience, solid Excel skills, and the ability to communicate clearly under pressure.

Qualifications

• Previous experience in hospitality finance environment preferred.
• Accounting knowledge is preferred.
• Ability to communicate effectively, with strong organizational skills and ability to meet deadlines under pressure.
• Flexible and able to work some weekends.

Responsibilities

• Daily handling and resolution of check out with balance accounts.
• Maintain neat and organized billing files.
• Ensure all billings have supporting backup for charges.
• Audit banquet charges and miscellaneous charges posted to master accounts.
• Audit city ledger edits for correct information and run statements daily.
• Maintain a billing control log with name, account number, and date billed.
• Process daily account receivable transfers to corporate accounting.
• Forward group deposits to reservations for posting.
• Handle customer inquiries promptly and professionally.
• Correspond with customers, corporate office, and owners on billing matters.
• Follow up with major accounts 10–20 days after bills are mailed.
• Maintain files for completed customer service work.
• Attend pre-con meetings for special billing instructions.
• Maintain open communication with all departments.

Skills

Attention to detail

Excel proficiency

Communication skills

Organization skills

Education

Accounting knowledge

Tools

PMS

POS

Accounting systems

Microsoft Office

Job description

Omni Dallas Hotel is seeking a billing-focused professional to provide accurate back-up data for the Banquet and Sales Departments and manage settlements and guest satisfaction. The role emphasizes daily reconciliation of checkouts, audit of charges, and maintaining billing logs in a fast-paced hospitality environment.

Candidates should have hospitality finance experience, solid Excel skills, and the ability to communicate clearly under pressure.