Hospital Unit Coordinator: Patient Care & Operations

Lowell General Hospital; Lowell (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Lowell General Hospital is seeking an Administrative/Unit Secretary to coordinate patient activity, maintain medical records, and support the unit leadership with clerical duties. The role acts as a liaison among departments, patients, and staff, ensuring efficient service delivery and data accuracy.

Responsibilities include charting, order transcription, patient greet/direct duties, and emergency communications. Strong computer skills and medical terminology knowledge are essential for success.

Qualifications

• High school diploma or equivalent.
• Two years of related experience in a hospital or healthcare setting.
• Three years of related experience in a hospital or healthcare setting.
• Some college or an Associate's degree in a related field.

Responsibilities

• Remains in constant communications with admissions on patient status, transfers, admissions, and bed changes.
• Reviews bed assignments and relays information to clinical staff.
• Greets and directs patients, visitors, physicians, and hospital personnel per service standards.
• Maintains patient charts and prepares charts for Medical Records upon discharge.
• Prepares and maintains medical records per hospital standards and policy.
• Transcribes physician orders and enters into hospital systems.
• Coordinates communications during emergencies or STAT requests.

Skills

Excellent communications skills

Organizational skills

Medical terminology familiarity

Microsoft Word

Excel

Outlook

Education

High school diploma or equivalent

Some college or Associate's degree in related field

Tools

Microsoft Word

Excel

Outlook

Job description

Lowell General Hospital is seeking an Administrative/Unit Secretary to coordinate patient activity, maintain medical records, and support the unit leadership with clerical duties. The role acts as a liaison among departments, patients, and staff, ensuring efficient service delivery and data accuracy.

Responsibilities include charting, order transcription, patient greet/direct duties, and emergency communications. Strong computer skills and medical terminology knowledge are essential for success.