Hospital Telecommunication Operator - Switchboard & On-Call

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

The Telecommunications Operator at St. Bernards Healthcare serves as the primary contact for hospital communications, handling switchboard duties, call routing, and on-call notifications. Strong computer and medical terminology skills are emphasized to support daily operations across the hospital network.

Experience in a call center or hospital setting is preferred, with an emphasis on clear communication and reliability in a high-volume environment.

Qualifications

• At least three months experience in a call center, hospital switchboard, or customer service role preferred.
• Medical terminology preferred.
• Proficiency with computers and technology.

Responsibilities

• The Telecommunications Operator serves as the primary point of contact for incoming and outgoing communications within the hospital and affiliated facilities.
• It manages high-volume telephone traffic, coordinates on-call notifications, and provides timely information to internal and external customers.

Skills

Call center experience

Hospital switchboard

Proficiency with computers

Job description

The Telecommunications Operator at St. Bernards Healthcare serves as the primary contact for hospital communications, handling switchboard duties, call routing, and on-call notifications. Strong computer and medical terminology skills are emphasized to support daily operations across the hospital network.

Experience in a call center or hospital setting is preferred, with an emphasis on clear communication and reliability in a high-volume environment.