Hospital Telecom Operator – Calm, Precise Switchboard

Memorial Health Meadows Hospital; Vidalia (GA); Presencial; USD 21.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical benefits

Wellbeing support

Paid time off

401k with match

Employee stock plan

Tuition assistance

Fertility benefits

Life insurance

Discount programs

Resumo da vaga

Memorial Health Meadows Hospital is seeking a Telecomm Operator (PRN) to manage the PBX switchboard, answer calls with professionalism, and page personnel as needed. You will monitor alarm indicators, handle emergencies, and record information in the Communication Journal.

Requirements: high school diploma or equivalent; operator and/or customer service experience preferred. This on-site role is part of a comprehensive benefits program at Memorial Health Meadows Hospital in Vidalia, GA.

Qualificações

• High school diploma or equivalent required.
• Operator and/or customer service experience preferred.

Responsabilidades

• You will answer the switchboard in a calm and professional manner.
• You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
• You will maintain department on-call schedules.
• You will report all telephone repair problems to appropriate areas as directed.
• You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
• You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
• You will accurately transfer calls to the correct extension or department.
• You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
• You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

Descrição da vaga

Memorial Health Meadows Hospital is seeking a Telecomm Operator (PRN) to manage the PBX switchboard, answer calls with professionalism, and page personnel as needed. You will monitor alarm indicators, handle emergencies, and record information in the Communication Journal.

Requirements: high school diploma or equivalent; operator and/or customer service experience preferred. This on-site role is part of a comprehensive benefits program at Memorial Health Meadows Hospital in Vidalia, GA.