PBX Operator PRN

Memorial Health Meadows Hospital; Vidalia (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Wellbeing support

Paid time off

401k with match

Employee stock plan

Tuition assistance

Fertility benefits

Life insurance

Discount programs

Job summary

Memorial Health Meadows Hospital is seeking a Telecomm Operator (PRN) to manage the PBX switchboard, answer calls with professionalism, and page personnel as needed. You will monitor alarm indicators, handle emergencies, and record information in the Communication Journal.

Requirements: high school diploma or equivalent; operator and/or customer service experience preferred. This on-site role is part of a comprehensive benefits program at Memorial Health Meadows Hospital in Vidalia, GA.

Qualifications

• High school diploma or equivalent required.
• Operator and/or customer service experience preferred.

Responsibilities

• You will answer the switchboard in a calm and professional manner.
• You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
• You will maintain department on-call schedules.
• You will report all telephone repair problems to appropriate areas as directed.
• You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
• You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
• You will accurately transfer calls to the correct extension or department.
• You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
• You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

Job description

Do you want to join an organization that invests in you as a PBX Operator PRN? At Memorial Health Meadows Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

As a Telecom Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.

What you will do in this role:

• You will answer the switchboard in a calm and professional manner.
• You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
• You will maintain department on-call schedules.
• You will report all telephone repair problems to appropriate areas as directed.
• You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
• You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
• You will accurately transfer calls to the correct extension or department.
• You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
• You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

What qualifications you will need:

• You must have a high school diploma or equivalent
• Operator and/or customer service experience is preferred

Benefits

Memorial Health Meadows Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Memorial Health Meadows Hospital

is a regional health system featuring a state-of-the-art hospital, cancer center and a network of physician practices that serve Vidalia, GA. and the surrounding communities. Meadows Health includes the only nationally accredited hospital in Montgomery, Toombs, Treutlen and Tattnall counties.

Meadows offers the latest in medical advancements including cutting-edge cancer care, life-saving heart attack procedures, women's services, wound care, orthopedic medicine and more.

Whether you're exploring the scenic outdoors, participating in the famous Vidalia Onion Festival, or savoring local culinary delights, Vidalia offers something for everyone. This is the perfect destination for travelers, families, and locals alike to enjoy unique attractions, community events, and the beauty of South Georgia.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.