Hospital Switchboard Operator – Night Shift

Tenet Healthcare; El Paso, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Employee discounts

Voluntary benefits: pet, legal, long‑/

Job summary

Tenet Healthcare in El Paso, TX is seeking a dedicated operator to support hospital communications on a Full Time Night shift. You will operate the switchboard, screen and transfer calls, monitor alarms, and activate notification systems as needed.

The role requires a High school diploma or equivalent and at least 6 months of experience in operator work or customer service, with responsibilities covering access to patient information and scripted interactions.

Qualifications

• Education: High school graduate or equivalent.
• Experience: 6 months as operator or in customer service.

Responsibilities

• Operate switchboard and answer calls.
• Screen and transfer incoming calls; monitor alarms and code situations.
• Access patient information and use scripting for all interactions.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Tenet Healthcare in El Paso, TX is seeking a dedicated operator to support hospital communications on a Full Time Night shift. You will operate the switchboard, screen and transfer calls, monitor alarms, and activate notification systems as needed.

The role requires a High school diploma or equivalent and at least 6 months of experience in operator work or customer service, with responsibilities covering access to patient information and scripted interactions.