Hospital Switchboard Operator - 24/7 Crisis & Caller Support

Viawny; Buffalo (NY); On-site; USD 25,196 - 28,970; Part time

Job summary

Viawny is looking for a Switchboard Operator for the Buffalo VA hospital. This role involves answering calls, providing information, and supporting hospital staff in a fast-paced environment.

The ideal candidate will have a high school diploma and at least 6 months of experience in switchboard operation. Customer service skills and the ability to work independently are essential. Pay rates start from $18.29 to $21.03 hourly.

Qualifications

• Minimum of 6 months in switchboard operation in a hospital setting or related experience.
• Ability to provide documentation of legal blindness preferred.

Responsibilities

• Direct callers to desired area.
• Execute hospital emergency codes.
• Provide communication support to hospital staff.
• Maintain confidentiality and professionalism in a fast-paced environment.

Skills

Customer service skills

Keyboarding skills

Problem-solving skills

Ability to work under stress

Proficiency in assistive technology

Education

High school diploma or equivalent

Job description

Viawny is looking for a Switchboard Operator for the Buffalo VA hospital. This role involves answering calls, providing information, and supporting hospital staff in a fast-paced environment.

The ideal candidate will have a high school diploma and at least 6 months of experience in switchboard operation. Customer service skills and the ability to work independently are essential. Pay rates start from $18.29 to $21.03 hourly.