Hospital Security Specialist - Day Per Diem

Partner's Healthcare; Pembroke (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

Mass General Brigham is seeking a Per Diem Security Officer to maintain a safe environment across hospital locations. Duties include enforcing security regulations, patrolling areas, interviewing individuals, and providing protective services.

The role requires strong customer service, decision-making, and incident documentation capabilities. Responsibilities also cover responding to emergencies, coordinating with law enforcement, and supporting victims as needed, with on-site shifts and a

Qualifications

• Bachelor's Degree in Criminal Justice preferred. Can this role accept experience in lieu of a degree? No.
• Licenses and Credentials: Class D Passenger Vehicle Driver's License [State License].
• Experience: Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred.
• Knowledge, Skills and Abilities: Strong interpersonal communication and customer service skills.
• Ability to de-escalate anxious/stressed people and manage aggression.
• Works effectively both independently and in teams; multitasks.

Responsibilities

• Provides a safe and secure environment by enforcing hospital security regulations and patrolling assigned areas.
• Investigates complaints or potential criminal conduct; assists restraining patients as necessary; provides protective services.
• Maintains confidentiality and prepares written incident reports; logs all incidents and informs Supervisors.
• Operates Dispatcher systems; dispatches personnel to incidents and maintains documentation.
• Responds to medical emergencies; assists in restraining patients and protecting dignitaries; controls traffic as needed.
• Voluntary participation in departmental committees and teams.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Problem-solving

Analytical thinking

Writing skills

Attention to safety

Education

Bachelor's Degree in Criminal Justice

Class D Driver's License

Job description

Mass General Brigham is seeking a Per Diem Security Officer to maintain a safe environment across hospital locations. Duties include enforcing security regulations, patrolling areas, interviewing individuals, and providing protective services.

The role requires strong customer service, decision-making, and incident documentation capabilities. Responsibilities also cover responding to emergencies, coordinating with law enforcement, and supporting victims as needed, with on-site shifts and a