Hospital Security & Safety Officer (Unarmed)

Bon Secours Mercy Health; Ashland (VA); On-site; USD 25,000 - 37,000; Full time

Job summary

Bon Secours Mercy Health is seeking a Protective Services Officer to provide internal and external safety and security for our facilities. You will respond to routine and emergency calls, participate in investigations, and support a safe environment for patients, visitors and staff.

Responsibilities include patrols, escort duties, enforcing policies, monitoring CCTV, and documenting incidents. Requires a high school diploma or GED; BLS within 6 months of hire; 1–2 years of security experience

Qualifications

• High school diploma or GED; vocational/technical degree preferred.
• Experience in safety, security, or law enforcement is beneficial.
• BLS Basic Life Support certification required within 6 months of hire.

Responsibilities

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property including parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitors hospital activity on CCTV to detect escalating situations requiring protective services involvement.
• Intervenes in patient, visitor and staff confrontations as appropriate.
• Documents all duties performed, including daily activity logs and incident reports.

Skills

Effective Communication

Active Listening

Conflict Resolution

Report Writing

Empathy

Education

High School Diploma or GED

Vocational/Technical Degree (preferred)

Tools

Microsoft Word

Defensive tools handling

Radio communication systems

Surveillance systems

Job description

Bon Secours Mercy Health is seeking a Protective Services Officer to provide internal and external safety and security for our facilities. You will respond to routine and emergency calls, participate in investigations, and support a safe environment for patients, visitors and staff.

Responsibilities include patrols, escort duties, enforcing policies, monitoring CCTV, and documenting incidents. Requires a high school diploma or GED; BLS within 6 months of hire; 1–2 years of security experience