Hospital Security Officer - Calm Crisis Response & Safety

Mountains Community Hospital; Lake Arrowhead (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

Mountains Community Hospital is seeking a Hospital Security Officer to maintain a safe and resilient environment for patients, visitors, and staff. The role balances asset protection, crisis de-escalation, emergency response, and compassionate service in a fast-paced medical setting.

Responsibilities include patrols, access control, de-escalation, emergency codes, escorts, and thorough documentation. A California Guard Card and healthcare experience are highly valued; crisis de-escalation

Qualifications

• Valid California Guard Card is required to perform the job.
• Crisis de-escalation certification (e.g., CPI, MOAB, AVADE) preferred.
• Minimum 1–2 years of security experience, healthcare or high-volume public service environment preferred.

Responsibilities

• Patrol hospital grounds, patient floors, emergency departments, parking structures, and sensitive zones; monitor cameras.
• Verify credentials, issue visitor passes, enforce visitation guidelines, and secure restricted areas.
• Respond to disruptive or hostile behavior using crisis de-escalation techniques while protecting patient care.
• Serve as primary responder for facility codes (Code Blue, Code Red, etc.) and assist clinical staff with holds or restraints per protocol.
• Provide escorts for staff and visitors; manage traffic flow and secure transfers of valuables.
• Complete incident reports, daily logs, and safety checks; ensure OSHA and Joint Commission compliance.

Skills

Patrol & Surveillance

Crisis de-escalation

Customer service

Access control

Education

High school diploma or GED

Tools

CCTV/Video Surveillance

Job description

Mountains Community Hospital is seeking a Hospital Security Officer to maintain a safe and resilient environment for patients, visitors, and staff. The role balances asset protection, crisis de-escalation, emergency response, and compassionate service in a fast-paced medical setting.

Responsibilities include patrols, access control, de-escalation, emergency codes, escorts, and thorough documentation. A California Guard Card and healthcare experience are highly valued; crisis de-escalation