Healthcare Dispatch & Operations Coordinator

Northwell Health; Norwalk (CT); On-site; USD 23,419 - 38,572; Full time

Job summary

Northwell Health is seeking a supervisor in Norwalk to oversee and coordinate all departmental service activities within Environmental Services. You will lead and mentor staff, supervise daily operations, and ensure top‑level service quality.

The role includes dispatching transport and EVS tasks and contributing to PI projects, with a focus on safety and policy compliance. Qualifications include a HS Diploma or GED, at least three years of related experience, and proficiency in English and

Qualifications

• Education: HS Diploma or GED required.
• Experience: Three years related experience minimum.
• Skills: Ability to speak, read, and write in English; Knowledge of Microsoft Office.

Responsibilities

• Oversees and coordinates all departmental service activities.
• Leads, directs and develops staff and students, ensuring quality service.
• Dispatching Patient Transports and EVS functions and recommending improvements.
• Provides in‑service training and participates in performance improvement projects.
• Maintains productivity reports and department schedules.
• Ensures compliance with safety and security policies.

Skills

English fluency

Microsoft Office

Education

HS Diploma or GED

Job description

Northwell Health is seeking a supervisor in Norwalk to oversee and coordinate all departmental service activities within Environmental Services. You will lead and mentor staff, supervise daily operations, and ensure top‑level service quality.

The role includes dispatching transport and EVS tasks and contributing to PI projects, with a focus on safety and policy compliance. Qualifications include a HS Diploma or GED, at least three years of related experience, and proficiency in English and