Hospital Security Account Manager | Lead Teams & Protect

Allied Universal; Jacksonville (FL); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid holidays

Sick leave

Vacation accrual

Job summary

Allied Universal is seeking an Account Manager in Jacksonville, FL to drive daily security operations, lead officers and supervisors, and ensure safety and service excellence for our clients.

You will schedule staffing, develop your teams, manage client relationships, and respond to incidents while maintaining compliance and operational standards. We offer industry training and opportunities for growth within a global leader in security services.

Qualifications

• Must have high school diploma or equivalent.
• Licensing requirements subject to state/local laws.
• Valid driver’s license if operating a company vehicle.
• Minimum 2 years in business operations, security management, or supervising teams.
• Experience leading teams and maintaining client relationships.
• Knowledge of emergency preparedness and physical security protocols.
• Ability to communicate effectively with clients and employees.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Manage scheduling using AI-powered tools to meet client hours and minimize unbilled overtime.
• Lead and develop security teams, oversee payroll, performance, and relations.
• Enhance client relationships as primary contact for high-quality service.
• Respond to incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site standards; manage inventory of uniforms and equipment.

Skills

Security management

Team leadership

Client relationship

Emergency preparedness

Communication

Decision making

Budget awareness

Inventory management

Education

High school diploma

College degree in Business Administration or security

Tools

ASIS CPP certification

Job description

Allied Universal is seeking an Account Manager in Jacksonville, FL to drive daily security operations, lead officers and supervisors, and ensure safety and service excellence for our clients.

You will schedule staffing, develop your teams, manage client relationships, and respond to incidents while maintaining compliance and operational standards. We offer industry training and opportunities for growth within a global leader in security services.