Hospital Room Service Attendant — Patient Meals & Service

Banner Health; Tucson (AZ); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Shoes provided yearly

Job summary

Banner Health seeks a Room Service Attendant in Tucson, AZ to support patient meal service. You will help with menu requests, patient tray assembly, and ensure high-quality service with a focus on patient satisfaction.

The role involves working varied shifts (530am-2pm and 11:30am-8pm) with weekends included and an additional $1/hour weekend differential. Banner provides uniforms and supports ongoing staff development.

Qualifications

• Requires reading, writing and mathematical skills.
• Food handlers' card required within 30 days of hire for Banner Staffing Services team members; not required for Tucson/BSS team members in Colorado.
• Requires effective interpersonal communication skills and a friendly customer service attitude.

Responsibilities

• Visits patients to obtain or discuss menu selections based upon dietary orders.
• Enters or records all daily patient meal selections and preferences for one or more patient units.
• Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients; requests Diet Tech or Dietitian assistance when needed; edits patient menus as required.
• Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods and/or assembling patient trays.
• Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
• Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
• Interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians; follow work routines and safety guidelines; maintain dietary, food quality and sanitation standards.

Skills

Customer service

Interpersonal communication

Food handling

Education

High school diploma/GED

Job description

Banner Health seeks a Room Service Attendant in Tucson, AZ to support patient meal service. You will help with menu requests, patient tray assembly, and ensure high-quality service with a focus on patient satisfaction.

The role involves working varied shifts (530am-2pm and 11:30am-8pm) with weekends included and an additional $1/hour weekend differential. Banner provides uniforms and supports ongoing staff development.