Hospital Protective Services Dispatcher: Calm, Critical Response

Bon Secours Mercy Health; Springfield (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Tuition assistance

Job summary

Bon Secours Mercy Health in Springfield is seeking a Protective Services Dispatcher to manage communications for emergency services. The role involves operating a multi-channel radio system and providing customer service to those in need.

The ideal candidate has a high school diploma and preferably 1-2 years of experience in security or dispatch operations. The position offers competitive pay, benefits including medical and dental coverage, and opportunities for professional development.

Qualifications

• 1-2 years of experience in security and/or telephone operations/dispatch preferred.
• Ability to handle sensitive information with integrity.
• Familiarity with emergency response protocols.

Responsibilities

• Coordinate and disseminate critical information for emergency and non-emergency calls.
• Prioritize and dispatch emergency personnel as needed.
• Document and maintain accurate logs of assigned units.

Skills

Ability to accurately type 35-40 wpm

Strong documentation skills under pressure

Effective communication skills

Calm demeanor

Team collaboration

Education

High school diploma or GED

Tools

Multi-line telephone systems

Dispatch consoles

Microsoft Office

Job description

Bon Secours Mercy Health in Springfield is seeking a Protective Services Dispatcher to manage communications for emergency services. The role involves operating a multi-channel radio system and providing customer service to those in need.

The ideal candidate has a high school diploma and preferably 1-2 years of experience in security or dispatch operations. The position offers competitive pay, benefits including medical and dental coverage, and opportunities for professional development.