Hospital Emergency Dispatch Specialist

Downtown Boulder Partnership; Youngstown (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Protective Services Dispatcher in Youngstown, OH. This role involves managing emergency and non-emergency communications, coordinating responses, and ensuring excellent service.

The successful candidate should possess a high school diploma and 1-2 years of related experience—skills in multi-line telephone systems and strong documentation abilities are essential. This is a crucial role within the hospital’s protective services team.

Qualifications

• 1-2 years of experience in security and/or telephone operations/dispatch preferred.

Responsibilities

• Receive, coordinate, and disseminate critical information from emergency and non-emergency calls.
• Prioritize and dispatch emergency personnel as required.
• Document and maintain records of unit responses.

Skills

Ability to accurately type 35-40 wpm

Strong documentation skills under pressure

Ability to operate multi-line telephone systems

Proficient in using two-way radios and dispatch consoles

Basic Microsoft Office skills

Education

High school diploma or GED

Tools

Multi-line telephone systems

Two-way radios

Job description

Bon Secours Mercy Health is seeking a Protective Services Dispatcher in Youngstown, OH. This role involves managing emergency and non-emergency communications, coordinating responses, and ensuring excellent service.

The successful candidate should possess a high school diploma and 1-2 years of related experience—skills in multi-line telephone systems and strong documentation abilities are essential. This is a crucial role within the hospital’s protective services team.