Hospital Program & Practice Operations Lead

TSG Resources; Lake Charles (LA); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Holidays

Professional development

Wellness resources

Job summary

SCP Health is seeking an experienced operations professional to manage daily hospitalist program activities in Lake Charles, LA. The role focuses on KPI improvements, client/provider satisfaction, and efficient administrative support across multiple service lines.

Ideal candidates have 2+ years in office management or healthcare, with strong communication and organizational skills. Proficiency in MS Office and EMR systems is expected; Bachelor's degree is preferred.

Qualifications

• Experience in medical/clinic office environment is required.
• Strong verbal and written communication and organizational skills.
• Ability to work autonomously and collaboratively in a team environment.

Responsibilities

• Manage daily operations and improve KPIs and satisfaction for clients and providers.
• Handle daily administrative duties across service lines (death certificates, documentation queries, notes, scheduling, follow-up).
• Reconcile EMR and manage patient assignments with daily census.
• Market services to retain referrals and grow new volumes.
• Assist in audit, billing, and ensure ICD-10/CPT coding accuracy.

Skills

Office management

Healthcare experience

Project management

Communication

Education

High School diploma or GED

Bachelor's degree, preferred

Tools

Outlook

Excel

PowerPoint

Job description

SCP Health is seeking an experienced operations professional to manage daily hospitalist program activities in Lake Charles, LA. The role focuses on KPI improvements, client/provider satisfaction, and efficient administrative support across multiple service lines.

Ideal candidates have 2+ years in office management or healthcare, with strong communication and organizational skills. Proficiency in MS Office and EMR systems is expected; Bachelor's degree is preferred.