Senior Program Manager, Public Health Operations

State of Louisiana; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Louisiana Department of Health is seeking a senior operations leader to oversee the Parish Health Unit system. You will translate strategic direction into standardized clinic operations, manage access, throughput, workforce optimization, patient experience, and revenue cycle across 64 locations.

The role oversees regional operations infrastructure, drives performance management, and ensures consistent execution across sites, including program expansion, grant development, and partnerships with

Qualifications

• Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services;
• An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Responsibilities

• Direct and oversee operations across parish health units to ensure consistent, efficient, and patient-centered service delivery.
• Implement standardized operational models to optimize patient flow, access, scheduling, visit volume, and staffing efficiency.
• Establish and enforce system-wide clinical workflows, SOPs, and performance expectations.
• Support and implement LDH and OPH strategic priorities, including WIC initiatives, through planning and project management.
• Execute strategic initiatives established by OPH and bureau leadership, including service expansion, consolidation, new care delivery models, and external partnerships.
• Lead the operational implementation and expansion of new programs from pilot phases through full-scale delivery.
• Develop and submit grant proposals to support program growth, funding, and long-term sustainability.
• Oversee contracts and MOUs, ensuring compliance with deliverables, timelines, and fiscal requirements.
• Approve invoices, monitor contractor performance, and ensure accountability for contractual obligations.
• Monitor and analyze legislation, lead policy and procedure revisions to ensure regulatory compliance, and participate in emergency preparedness and response activities.

Skills

Operations leadership

Public health

Grant development

Contract management

Education

Bachelor's degree

Advanced degree/JD

Job description

Louisiana Department of Health is seeking a senior operations leader to oversee the Parish Health Unit system. You will translate strategic direction into standardized clinic operations, manage access, throughput, workforce optimization, patient experience, and revenue cycle across 64 locations.

The role oversees regional operations infrastructure, drives performance management, and ensures consistent execution across sites, including program expansion, grant development, and partnerships with