Patient Experience Coordinator

Hawaii Pacific Health; Honolulu (HI); On-site; USD 36,000 - 37,000; Part time

Job summary

Hawaii Pacific Health is seeking a Patient Service Representative at Straub Benioff Medical Center in Honolulu. The role focuses on warming and guiding patients and families, acting as a liaison between patients and staff, and performing administrative tasks related to medical records and billing.

The position requires a high school diploma or equivalent, at least one year of clerical healthcare experience, and basic computer skills. EPIC experience is preferred.

Qualifications

• High school or equivalent and one year of clerical support in a healthcare setting or related experience.
• Basic computer skills.

Responsibilities

• Interview, register, admit, update and create patients' medical records.
• Process professional/technical fees accurately and timely for department providers.
• Perform cash handling and collection tasks.
• Provide warm, friendly, and school-friendly patient and family assistance as liaison between patients and staff.

Skills

Basic computer skills

Excellent communication

Customer service

Clerical abilities

Education

High school diploma or equivalent

Tools

EPIC

Job description

Hawaii Pacific Health is seeking a Patient Service Representative at Straub Benioff Medical Center in Honolulu. The role focuses on warming and guiding patients and families, acting as a liaison between patients and staff, and performing administrative tasks related to medical records and billing.

The position requires a high school diploma or equivalent, at least one year of clerical healthcare experience, and basic computer skills. EPIC experience is preferred.