Hospital Patient Financial Counselor

Fairmount BHS; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401(k) with company match

SoFi student loan refinancing program

Career development opportunities

Tuition assistance

Job summary

Fairmount Behavioral Health System in Philadelphia seeks a Full-Time Financial Coordinator on a busy hospital campus. The role reports to the facility CFO and focuses on verifying patient insurance, providing financial counseling for self-pay, and maintaining demographic and eligibility data.

Ideal candidates have a strong background in hospital self-pay processes, excellent customer service, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma required. College preferred.
• Experience in hospital insurance verification and self-pay in a business office.
• Proficiency with Microsoft Office and hospital systems.
• Ability to handle multiple duties in a fast-paced environment.
• Strong knowledge of insurance plans and benefits.
• Professional interaction with staff and patients at all levels.
• Experience with patient co-pays, self-pay negotiations, and basic credit card usage.
• Solid administrative and clerical skills and initiative.

Responsibilities

• Verify patient insurance and provide financial counseling for self-pay accounts.
• Maintain patient demographic information and verify eligibility.
• Obtain patient deductibles and perform related duties as assigned.

Skills

Insurance verification

Financial counseling

Customer service

Multitasking

Professional demeanor

Education

High school diploma

College preferred

Tools

AS400

Microsoft Windows

Navinet

PEAR

Promise EVS

Job description

Fairmount Behavioral Health System in Philadelphia seeks a Full-Time Financial Coordinator on a busy hospital campus. The role reports to the facility CFO and focuses on verifying patient insurance, providing financial counseling for self-pay, and maintaining demographic and eligibility data.

Ideal candidates have a strong background in hospital self-pay processes, excellent customer service, and the ability to manage multiple priorities in a fast-paced environment.