Hospital Partnerships & Referral Liaison

Maria Joseph Living Care Center; Dayton (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Maria Joseph Living Care Center in Dayton, OH seeks a Hospital Liaison to connect hospital teams with community services, coordinate referrals, and educate staff about available programs. The role emphasizes building professional relationships, ensuring smooth transitions from hospital to home or outpatient care.

You will travel between hospitals as needed, maintain referral records, and collaborate with clinical, administrative, and intake teams to optimize processes.

Qualifications

• Must have strong communication and interpersonal skills.
• Excellent organization, follow-up and time-management abilities.
• Ability to work independently and in a multidisciplinary team.
• Knowledge of HIPAA and healthcare referral processes preferred.

Responsibilities

• Develop and maintain relationships with hospitals, physicians, nurses, social workers, discharge planners, and case managers.
• Serve as a point of contact for hospital referrals and coordinate communication between hospital teams and the organization.
• Educate hospital staff and referral partners about available services, programs and eligibility requirements.
• Identify potential patients or clients who may benefit from the organization's services.
• Follow up on referrals and assist with transition from hospital to home or outpatient care.
• Conduct regular hospital visits and maintain a visible professional presence.
• Respond promptly to questions, referral requests and service-related concerns.
• Maintain accurate records of referrals, contacts, outreach activities and follow-up.
• Participate in community outreach, networking events, health fairs, and professional meetings.
• Collaborate with clinical, administrative, marketing and intake teams to improve referral processes.
• Monitor referral activity and provide reports to management.
• Maintain confidentiality and comply with HIPAA and applicable healthcare regulations.
• Represent the organization professionally and build positive relationships with healthcare partners.

Skills

Strong communication

Organization & time management

Team collaboration

Education

High school diploma or equivalent; associates or bachelor's degree preferred

Job description

Maria Joseph Living Care Center in Dayton, OH seeks a Hospital Liaison to connect hospital teams with community services, coordinate referrals, and educate staff about available programs. The role emphasizes building professional relationships, ensuring smooth transitions from hospital to home or outpatient care.

You will travel between hospitals as needed, maintain referral records, and collaborate with clinical, administrative, and intake teams to optimize processes.