Hospital Operator - Patient Communications & Support

Endeavor Health; Highland Park (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Free Parking at designated locations

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Job summary

Endeavor Health is seeking a Hospital Operator in Highland Park, IL. The role handles high-volume calls, provides information about the hospital, and supports smooth operation of the communications systems.

You will record messages, assist distressed callers, and coordinate with clinical and administrative staff. The position requires a Bachelor's degree (preferred) and about 1 year in a telecommunication or customer service role within healthcare settings.

Qualifications

• Bachelor's degree preferred.
• 1 year experience in a telephone operator or customer service role, preferably in a healthcare or hospital setting.

Responsibilities

• Answer incoming calls professionally and route to appropriate department.
• Provide general information about the hospital (visiting hours, location, services).
• Record and relay messages accurately and promptly.
• Respond to emergencies and code calls; coordinate with staff.
• Maintain detailed records of calls and communications.

Education

Bachelors Degree Preferred

Job description

Endeavor Health is seeking a Hospital Operator in Highland Park, IL. The role handles high-volume calls, provides information about the hospital, and supports smooth operation of the communications systems.

You will record messages, assist distressed callers, and coordinate with clinical and administrative staff. The position requires a Bachelor's degree (preferred) and about 1 year in a telecommunication or customer service role within healthcare settings.