Hospital Operations Leader | P&L, Growth, On‑Site

NVA General Practice; Clive (IA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Bonus Opportunity

401k with Match

PTO

Continuing Education

Biweekly Pay

Work-Life Balance

Job summary

University West Pet Clinic in Clive, IA is seeking a Hospital Manager to lead our expanding team and ensure profitable operations with excellent patient care and client service. This role requires regular on-site presence and cross-functional collaboration with the Managing Veterinarian to drive revenue and control costs.

The ideal candidate has a background in retail, services, or healthcare, plus 3–5 years in a managerial role.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3–5 years in a managerial role, including customer service experience.
• Experience in hospital, retail, or service industry with increasing responsibility is a plus.

Responsibilities

• Own P&L and be accountable for hospital performance.
• Forecast needs with regional leadership and monitor trends.
• Manage accounts receivable and payroll.
• Oversee inventory, costs, and labor scheduling.
• Lead workflow improvements and implement new technologies.
• Maintain licensures for DVMs and ensure top client service.
• Set culture and handle difficult conversations with staff.

Skills

Managerial experience

Team leadership

Customer service

Education

Bachelor’s degree in business or related field

Job description

University West Pet Clinic in Clive, IA is seeking a Hospital Manager to lead our expanding team and ensure profitable operations with excellent patient care and client service. This role requires regular on-site presence and cross-functional collaboration with the Managing Veterinarian to drive revenue and control costs.

The ideal candidate has a background in retail, services, or healthcare, plus 3–5 years in a managerial role.