Hospital Lobby Clerk: Admissions & Visitor Services

StarCare Lubbock; Lubbock (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Company-paid medical

HSA contribution

Life insurance

Retirement plan

Paid time off

Paid holidays

Sabbatical leave

Job summary

StarCare Specialty Health System in Lubbock is seeking a full-time Sunrise Canyon Hospital Lobby Clerk to provide essential administrative and clerical support for the HOPE Diversion Center and Sunrise Canyon Inpatient Unit. Responsibilities include data entry, chart maintenance, medical records retrieval, census reporting, and processing admissions and discharges.

The role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced setting with

Qualifications

• High school diploma or equivalent required.
• Two years of related administrative or clerical experience required.
• Previous hospital or healthcare setting preferred.
• Proficiency in Microsoft Office applications and standard office equipment.
• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and manage multiple priorities in a fast-paced environment.
• Must have a current Texas driver’s license and be insurable.
• Must pass pre-employment and annual screenings as required by law or policy.

Responsibilities

• Greet patients, visitors, physicians, and staff in a friendly and professional manner.
• Provide directions and assist individuals in locating StarCare services and policies.
• Assist visitors needing special assistance, including wheelchair coordination and transportation services.
• Monitor lobby activity and visitor traffic.
• Assist with visitor check-in procedures, badges, and access control.
• Maintain accurate visitor logs and required documentation.
• Support Accreditation Specialist with privileging and auditing functions.
• Provide clerical support for Diversion Staff.
• Prepare, organize, and maintain inpatient unit charts, including chart setup and discharge breakdown.
• Generate daily census reports and complete patient assignment sheets.
• Provide comprehensive clerical support: answering phones, filing, copying, faxing, ordering supplies.
• Communicate with Nursing, Crisis Services, Patient Access, and other departments.
• Ensure lobby areas are organized, clean, and welcoming.
• Assist with events, volunteer coordination, and other duties.
• Maintain regular attendance and ensure training credentials are current.

Skills

Typing

Data entry

Clerical experience

MS Office

Organizational skills

Communication

Confidentiality

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

StarCare Specialty Health System in Lubbock is seeking a full-time Sunrise Canyon Hospital Lobby Clerk to provide essential administrative and clerical support for the HOPE Diversion Center and Sunrise Canyon Inpatient Unit. Responsibilities include data entry, chart maintenance, medical records retrieval, census reporting, and processing admissions and discharges.

The role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced setting with