Lubbock Clerical Assistant

Moody Neuro Rehabilitation Institute; Lubbock (TX); Presencial; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

Moody Neuro Rehabilitation Institute in Texas is seeking an administrative assistant to support the Program Director, clinicians, and day-to-day operations for day patients and residential clients. You will handle clerical tasks, patient charts, admissions paperwork, visitor check-ins, and coordinated scheduling for meetings and events.

Your role includes greeting visitors, managing phones and mail, preparing notebooks, tracking contracts, and assisting with business development materials.

Formación

• High-School diploma or equivalent.
• Minimum of two years’ experience in general office work with medical setting experience.
• Proficient typing, filing, verbal and written communication.
• Organized, detail oriented, able to prioritize tasks.

Responsabilidades

• Provide clerical support to Program Director, clinical staff and patients.
• Handle patient admissions paperwork, signatures, and chart filing.
• Greet visitors, check-in, verify approved visitor lists, and notify staff.
• Answer phones, manage voicemail, and arrange tours for potential patients.
• Prepare patient notebooks and maintain weekly contract tally for patients.
• Assist with business development materials and marketing folders.
• Manage supplies, pick up paperwork, and provide mailing support.
• Process medical records requests and file monthly clinical notes.
• Stock conference rooms and assist with meal orders for events.
• Support COVID screenings and general office duties as assigned.

Conocimientos

Microsoft Word

Excel

PowerPoint

Typing

Organization

Communication

Educación

High-School diploma or equivalent

Descripción del empleo

GENERAL STATEMENT OF DUTIESThis position is to provide clerical assistance to the Program Director, clinical staff and the day andresidential patients to expedite the information provided to admitting, and funding sources as well as providesupport to the team in monitoring access on the unit.ESSENTIAL FUNCTIONSMajor Duties and Responsibilities:Notify clinical team of day patient / single service outpatient absences in a timely mannerBasic clerical duties: typing, copying, provides support to the administrative assistant, creates forms for the therapists or support staff to utilize in day-to-day operations, printing therapy notes for the clinical team, obtaining signatures, filing notes in the patient chart, printing discharge summaries and filing in the patient chart, and filing new patient information in the chart.Monitoring Patient Traffic: monitor patient traffic flow to and from the residential unit, lobby during treatment hours, greet all visitors, check-in visitors, assure that visitors are on the approved visitor list, direct the visitors to the appropriate place and notify staff of their presence.Receptionist: answer phones and check general voicemail to assure that the proper staff notified of the incoming calls and assure that unscheduled potential patients/families are given a tour of the facility.Providing Patient Support: setting up patient notebooks prior to admit, assuring that the proper information is in those notebooks, and tallying contract awards for the patients on a weekly basis, provides support to those working as a vending machine manager.Providing Business Development Support: setting up screening folders for business development, copying screening information and sending to admissions and providing copies to the clinical team, updates Lubbock brochures to assure accurate information, prints and folds them for local marketing ventures.Driving duties: takes and retrieves paperwork from the medical director, neuropsychologist, CRS and any other entity needing paperwork, picks up supplies needed by the clinical team, provides mailing support.Manage the Money Management account for all patients.Prepare and maintain the medical records for program clients.Store and archive medical records according to the program policies and procedures.Tracks and inputs data for day patient attendance and census.Orders office supplies for the facility.Manages vending machines and inventory.Prints all clinical notes monthly after the 6th of every month.Chart filing.Completes medical record requests.Stocks conference rooms for meetings.Completes meal orders for meetings such as town hall and marketing.COVID screenings.Other duties are provided as assigned by the Program Director and clinicians.MINIMUM QUALIFICATIONSRequired Knowledge, Skills, and Abilities:Microsoft Word, Excel, PowerPoint, and internet required.Knowledge of general office proceduresKnowledge and use of good telephone etiquette.Proficient skills in typing, filing, verbal, written, and social communication.Organized and detail oriented.Ability to prioritize and plan out workday so that deadlines are consistently met.Ability to operate all office equipment efficiently.NCI certified, will provide training during orientation.LIFTING REQUIREMENTS - individuals in administrative roles are required to lift items independently up to 20pounds.EDUCATIONHigh-School diploma or equivalentEXPERIENCEMinimum of two years’ experience in general office work with specific experience in a medicalsetting.