Hospital Guest Services & Communications Specialist

Westchester Medical Center Health Network; Town of Warwick (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Westchester Medical Center Health Network is seeking a Guest Services Representative to manage the hospital's information line and front desk communications. This role supports the organization by ensuring callers receive accurate information and by guiding visitors through the facility.

You will receive calls, provide information, coordinate calls for hospital staff and departments, and direct visitors and patients to appropriate areas, while assisting with receptionist and mailroom duties as

Formación

• Must have good disposition, be able to handle stressful situations and remain calm and in control of the situation.
• Must be able to work with volunteers.

Responsabilidades

• Receive incoming calls and provide callers with necessary information.
• Coordinate all calls for hospital staff and departments.
• Direct visitors and patients to all areas of the hospital; act as reception and operator duties as needed.

Conocimientos

Good disposition

Handle stressful situations

Work with volunteers

Educación

High School Diploma or Equivalent

Descripción del empleo

Westchester Medical Center Health Network is seeking a Guest Services Representative to manage the hospital's information line and front desk communications. This role supports the organization by ensuring callers receive accurate information and by guiding visitors through the facility.

You will receive calls, provide information, coordinate calls for hospital staff and departments, and direct visitors and patients to appropriate areas, while assisting with receptionist and mailroom duties as