Hospital Guest Services Associate (Weekend Shifts)

Hugh Chatham Health, Inc.

Chicago (IL)

In loco

USD 26.000 - 39.000

Part-time

8 ore fa

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Vantaggi offerti da questo lavoro

Health benefits

Educational assistance

Paid time off

Descrizione del lavoro

Advocate Health is seeking a Guest Services Associate at Advocate Illinois Masonic Medical Center in Chicago. This part-time role involves weekend work and additional shifts, delivering exceptional service to visitors, patients, staff, and physicians.

You will greet guests, answer questions, provide directions, manage mobility aids, and coordinate transportation as needed. A high school diploma is required, and proficiency with Excel and Spanish bilingual skills are valued.

Competenze

High school diploma or equivalent required.
2 years experience in a customer service position, preferably in a medical field.
Strong computer skills and proficiency with Excel.
Bilingual, especially Spanish-speaking, is preferred.

Mansioni

Provides superior customer services by greeting and welcoming each individual.
Answers questions for patients or visitors, and responds to requests or needs.
Obtains authorization before allowing visitors to proceed to their location per protocol.
Ensures transportation equipment is available for use in a timely manner (wheelchairs, walkers).
Provides information regarding tests, wayfinding, locations, and visitor policies.