Hospital Front Desk & Admissions Coordinator

Henderson Hospital; California; On-site; USD 42,000 - 65,000; Full time

Job summary

Henderson Hospital seeks an Admission Coordinator to manage the hospital's front desk and admission processes. You will verify insurance, collect signatures, and route forms to the correct departments, interfacing with Intake, patients, and nursing units.

Responsibilities require professionalism on the switchboard, accuracy in data entry, and empathetic communication with patients and families. Strong multitasking and teamwork are essential in this role at the hospital.

Qualifications

• High School Diploma required and experience verifying insurance.
• 1–3 years in admissions or related department.
• Phone/switchboard and typing/computer skills required.
• Strong communication, customer service mindset, and ability to multitask.
• BLS CPR required.

Responsibilities

• Verify insurances online and by phone; explain eligibility, co-pays, and deductibles.
• Answer main hospital phones and direct calls to appropriate departments.
• Guide patients through admission forms and obtain signatures.
• Document patient rights and advance directive information.
• Maintain admission board and census, enter admissions/discharges in the system.
• Greet visitors and direct to proper staff.
• Attend mandatory trainings and uphold attendance expectations.
• Perform related duties as assigned by the manager.

Skills

Phone/Switchboard

Typing

Customer service

Communication

Multi-tasking

Problem solving

BLS CPR

Education

High School Diploma

BLS CPR Certification

Job description

Henderson Hospital seeks an Admission Coordinator to manage the hospital's front desk and admission processes. You will verify insurance, collect signatures, and route forms to the correct departments, interfacing with Intake, patients, and nursing units.

Responsibilities require professionalism on the switchboard, accuracy in data entry, and empathetic communication with patients and families. Strong multitasking and teamwork are essential in this role at the hospital.