Front Desk Intake Coordinator – Behavioral Health

Talentify; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Loan forgiveness program

Health, dental, vision, and Rx plans

401(k) with company match

Job summary

Henderson Hospital in Washington, DC is recruiting a Front Desk Intake Receptionist to greet patients, manage the switchboard, and support admissions processes. The role supports a busy behavioral health environment with a focus on patient-friendly service.

The position involves clerical duties, patient registration tasks, and coordination with the Intake team to ensure smooth patient flow and accurate documentation in a hospital setting.

Qualifications

• Two or more years experience on a multi-line telephone switchboard, preferably in an inpatient hospital, mental health facility or detox facility a plus care
• Experience greeting and assisting patients and visitors in a healthcare setting is preferred
• Strong communication and clerical skills to support the Intake team

Responsibilities

• Greet and assist patients and visitors at the Front Desk
• Answer and route calls on the switchboard in a courteous, timely manner
• Provide clerical support to the Intake team and assist with registrations
• Utilize paging system to announce callers and codes as required
• Process deliveries and help with patient information and admissions paperwork

Skills

Multi-line switchboard experience

Customer service

Professional communication

Education

High School Diploma or GED

BLS certification

Job description

Henderson Hospital in Washington, DC is recruiting a Front Desk Intake Receptionist to greet patients, manage the switchboard, and support admissions processes. The role supports a busy behavioral health environment with a focus on patient-friendly service.

The position involves clerical duties, patient registration tasks, and coordination with the Intake team to ensure smooth patient flow and accurate documentation in a hospital setting.