Hospital Front Desk & Administrative Support

Northwell Health; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Northwell Health is seeking a receptionist/secretarial professional to support unit operations in a busy hospital environment. You will liaise between the unit, hospital departments, and external contacts, directing patients and coordinating room assignments and records.

The role includes transcribing orders, entering lab/test requests, and maintaining patient data to ensure smooth off-unit activities and timely discharge processing.

Qualifications

• High School Diploma or equivalent, required.
• Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
• American Heart Association Heartsaver preferred.
• Prior clerical experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Directs patients, physicians, visitors and staff to appropriate areas.
• Answers telephones, directs calls, and takes messages.
• Admits patients to unit and updates patient records.
• Coordinates room assignments and patient transport needs.
• Schedules tests and procedures; relays information to staff.
• Maintains unit records and supports performance reporting.

Skills

Typing 30 wpm

Data entry skills

Communication skills

Medical terminology knowledge

Clerical experience

Education

High School Diploma or equivalent

Job description

Northwell Health is seeking a receptionist/secretarial professional to support unit operations in a busy hospital environment. You will liaise between the unit, hospital departments, and external contacts, directing patients and coordinating room assignments and records.

The role includes transcribing orders, entering lab/test requests, and maintaining patient data to ensure smooth off-unit activities and timely discharge processing.