Hospital Emergency Communications Operator

Keck Medicine of USC; Los Angeles (CA); On-site; USD 30,000 - 4,897,000; Full time

Job summary

USC Care Medical Group operates within the Keck Medicine of USC network, delivering critical voice paging and emergency communications for USC Health System facilities. The role requires attention to confidentiality and professional interaction with medical staff and partners.

Hours are full-time with a fixed schedule. The position involves monitoring multiple alarm panels and maintaining up-to-date contact information for on-call staff, with proficiency in Word and Excel to document

Qualifications

• Proficient verbal and written communication skills.
• Capable of communicating with all levels of employee-administrative to staff.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Direct incoming and outgoing calls and assist in processing code emergencies.
• Maintain accurate call logs and relay information professionally.
• Ensure up-to-date staff contact information and scheduling within Telecommunications.
• Monitor alarm panels and coordinate overhead paging as required.
• Assist with conference calls for medical and hospital staff.

Skills

Verbal and written communication

Interpersonal communication with all e

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

USC Care Medical Group operates within the Keck Medicine of USC network, delivering critical voice paging and emergency communications for USC Health System facilities. The role requires attention to confidentiality and professional interaction with medical staff and partners.

Hours are full-time with a fixed schedule. The position involves monitoring multiple alarm panels and maintaining up-to-date contact information for on-call staff, with proficiency in Word and Excel to document