Hospital Discharge Specialist (DME & Home Equipment)

DASCO HME LLC; Charleston (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

DASCO HME LLC is seeking a Hospital Liaison to serve hospital clients as an expert resource in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home.

You will work with discharge planning teams, review patient needs, educate families, manage equipment delivery and uphold HIPAA and regulatory standards while building strong hospital partnerships.

Qualifications

• High School diploma or GED equivalent.
• Associate’s degree in related field preferred.
• Six months’ experience in healthcare/medical/insurance/DME customer service role
• None.

Responsibilities

• Attends daily discharge planning meetings, records patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
• Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
• Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, answers questions.
• Maintains working knowledge of home medical equipment and DASCO products and services.
• Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
• Supports a variety of branch operation functions, including inventory, records-keeping, cross training, order-entry, while maintaining compliance with HIPAA and regulatory rules.
• Encourages and grows relationship with hospital partnership team members.
• Other duties as assigned by the branch office manager.

Skills

Communication Proficiency

Compliance

Customer service / Client focus

Empathy

Stress Management

Education

High School diploma or GED equivalent

Associate’s degree in related field

Job description

DASCO HME LLC is seeking a Hospital Liaison to serve hospital clients as an expert resource in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home.

You will work with discharge planning teams, review patient needs, educate families, manage equipment delivery and uphold HIPAA and regulatory standards while building strong hospital partnerships.