Hospital Dining Services Director & Patient Nutrition Lead

Compass Group USA; Oshkosh (WI); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Job summary

TouchPoint, a Compass Group USA company, seeks a Director of Dining Services to lead food and nutrition operations in a hospital setting. You’ll oversee patient dining, retail cafe, and catering, driving service excellence, cost control, and compliance with HACCP/OSHA.

Manage a team of 2 managers and ~24 hourly staff, and own budget planning. Qualifications include 3+ years of hospital food-service management, degree in related field, and ServSafe certification or ability to obtain.

Qualifications

• Minimum of three years of direct food service operational management experience within a hospital, senior living, or related healthcare environment.
• Associates or Bachelor’s degree in Food Service Management, Food Services Technology, or a related field preferred.
• Demonstrated knowledge of inventory management, purchasing, and food cost controls.
• Strong understanding of food and nutrition operations, including quality standards, production, sanitation, presentation, and catering services.
• Experience with P&L accountability and/or contract‑managed services preferred.
• Proven leadership and supervisory skills, with the ability to coach, develop, and manage teams effectively.
• Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization, including leadership, clients, customers, and frontline associates.
• Strong financial and analytical skills, including budgeting, accounting, and performance monitoring.
• Proficiency with Microsoft Office and other computer‑based systems, including email and internet‑based tools.
• ServSafe® certification required or ability to obtain upon hire

Responsibilities

• Manages 2 salaried managers and about 24 hourly associates in the food and nutrition department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Additional duties as assigned

Skills

Operations management

Staff development

Communication

Budgeting

Food safety

Education

Associates or Bachelor’s in Food Service Management

Food Services Technology

Tools

Microsoft Office

Job description

TouchPoint, a Compass Group USA company, seeks a Director of Dining Services to lead food and nutrition operations in a hospital setting. You’ll oversee patient dining, retail cafe, and catering, driving service excellence, cost control, and compliance with HACCP/OSHA.

Manage a team of 2 managers and ~24 hourly staff, and own budget planning. Qualifications include 3+ years of hospital food-service management, degree in related field, and ServSafe certification or ability to obtain.