Hospital Communications Specialist

UC Irvine; Los Alamitos (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Employee discounts

Job summary

UCI Health is seeking a Communications Operator to handle timely telephone calls, route messages, and support patient registration with courteous service. You will work under supervision and collaborate across departments to ensure smooth communication across the health system.

The role requires excellent written and verbal English, strong typing skills, and prior customer service experience. This on-site position offers a comprehensive benefits package and opportunities within a large academic

Qualifications

• Must possess customer service skills and ability to communicate clearly in English.
• Experience in a hospital or health system setting is a plus.
• Strong typing and grammar are required.

Responsibilities

• Answer incoming phone calls promptly and route communications to appropriate departments.
• Provide courteous service to patients, staff and visitors.
• Maintain professional relationships across the health system to support operations.
• Support admissions and patient registration workflows as needed.

Skills

Customer service

English communication

Typing

Work pace management

Team collaboration

Verbal communication

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

UCI Health is seeking a Communications Operator to handle timely telephone calls, route messages, and support patient registration with courteous service. You will work under supervision and collaborate across departments to ensure smooth communication across the health system.

The role requires excellent written and verbal English, strong typing skills, and prior customer service experience. This on-site position offers a comprehensive benefits package and opportunities within a large academic