Hospital Communications Specialist

United Hospital Center; Bridgeport (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

United Hospital Center in Bridgeport, West Virginia, is seeking a Telecommunication Operator to operate the hospital's telecommunication equipment and provide clear, reliable communication across departments, patient areas, and with physicians. Responsibilities include taking incoming calls, routing messages, monitoring alarms, announcing emergencies, and applying crisis-intervention skills when needed.

The ideal candidate will have a high school diploma and at least one year of customer service

Qualifications

• Strong written and verbal communication abilities.
• High school diploma or equivalent required.
• Experience in customer service is preferred.
• Ability to operate basic office equipment and multi-line phone system.

Responsibilities

• Operates telecommunication equipment to provide communication service to hospital departments, patient care areas, and physicians.
• Receives incoming calls and connects them as requested.
• Monitors alarms such as fire, emergency, security, and telecommunications equipment.
• Announces emergency codes and activates pagers and other communication devices.
• Relays and routes written and verbal messages.
• Identifies problems with communication devices and takes appropriate action.

Skills

Communication skills

Multi-tasking

Emergency response

Office equipment operation

Education

High school diploma or equivalent

Tools

Phone system

Office equipment

Job description

United Hospital Center in Bridgeport, West Virginia, is seeking a Telecommunication Operator to operate the hospital's telecommunication equipment and provide clear, reliable communication across departments, patient areas, and with physicians. Responsibilities include taking incoming calls, routing messages, monitoring alarms, announcing emergencies, and applying crisis-intervention skills when needed.

The ideal candidate will have a high school diploma and at least one year of customer service