Hospital Communications Operator (Switchboard)

memorialhealthcare; United States; On-site; USD 21,000 - 26,000; Part time

Job summary

Memorial Healthcare System in Pembroke Pines, Florida, is seeking a part-time Switchboard/Customer Service Associate. You will operate the central switchboard to answer and route calls, relay codes and announcements, troubleshoot system issues, and contact hospital staff via beeper and paging systems.

The role requires a high school diploma and at least 1 year of customer service experience, with the ability to work in a stressful environment and maintain professional standards.

Qualifications

• High School Diploma or Equivalent required.
• 1 year customer service experience or related field.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Operate central switchboard to answer and route calls.
• Relay codes, alerts, drills and announcements per policy.
• Troubleshoot system issues and use reference materials.
• Contact hospital personnel via beeper and paging system.

Skills

Accountability

Code alert

Call center

Communication systems

Customer service

Patient-centered care

Adaptability

Professional standards

Education

High school diploma

Job description

Memorial Healthcare System in Pembroke Pines, Florida, is seeking a part-time Switchboard/Customer Service Associate. You will operate the central switchboard to answer and route calls, relay codes and announcements, troubleshoot system issues, and contact hospital staff via beeper and paging systems.

The role requires a high school diploma and at least 1 year of customer service experience, with the ability to work in a stressful environment and maintain professional standards.