Patient Communications Specialist – Hospital Telecom

Baptist Health; Coral Gables (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities

Health and wellness resources

Tuition reimbursement

Job summary

Baptist Health in Coral Gables, FL, is hiring a Telecommunications/Customer Service Associate to operate a multi-position telephone switchboard, relay calls, and support hospital communications.

The role requires at least one year of customer service experience, basic computer knowledge, and strong written and verbal communication. The position offers competitive pay, benefits, and opportunities for growth within a faith-based hospital system.

Qualifications

• Minimum one year of customer service experience.
• Good command of written and verbal communication.
• Basic computer knowledge required.

Responsibilities

• Operate multi-position telephone switchboard handling incoming and interoffice calls.
• Monitor alarms, perform code paging, and relay patient information as needed.

Skills

Customer service

Communication

Basic computer knowledge

Education

High School Diploma or GED

Tools

Telephone switchboard

Job description

Baptist Health in Coral Gables, FL, is hiring a Telecommunications/Customer Service Associate to operate a multi-position telephone switchboard, relay calls, and support hospital communications.

The role requires at least one year of customer service experience, basic computer knowledge, and strong written and verbal communication. The position offers competitive pay, benefits, and opportunities for growth within a faith-based hospital system.