Hospital Communications Operator – On-Call & Emergency Alerts

Christian Leadership Alliance; North Olmsted (OH); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a Telecommunications Operator to expedite calls, coordinate on-call teams and monitor alarms across the hospital. The role includes handling patient information with discretion and supporting language interpretation requests as required.

Responsibilities cover paging, two-way radio operations, and documentation per site policy, with a focus on timely, courteous service and emergency readiness.

Qualifications

• High School diploma or equivalent.
• Prior telecommunications, medical terminology, hospital medical office experience preferred.

Responsibilities

• Respond to and prioritize internal and external calls promptly and courteously.
• Coordinate language interpretation requests and monitor alarms and codes.
• Document calls, respond to on-call teams, and assist with office tasks as needed.

Skills

Telecommunications

Medical terminology

Hospital operations

Education

High school diploma

Job description

Mercy Health is seeking a Telecommunications Operator to expedite calls, coordinate on-call teams and monitor alarms across the hospital. The role includes handling patient information with discretion and supporting language interpretation requests as required.

Responsibilities cover paging, two-way radio operations, and documentation per site policy, with a focus on timely, courteous service and emergency readiness.