Hospital Communications Operator (Day Shift)

ummh; Worcester (MA); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is hiring a Telecommunication Operator in Massachusetts. The role involves answering calls, routing them to the proper offices, and dispatching emergency codes to clinical staff, with a 40-hour work week and day shifts.

Candidates should have a high school diploma or equivalent, strong MS Office skills (Excel), and excellent verbal and written communication abilities. A signing bonus may be available during interview, and applicants are encouraged to apply.

Qualifications

• Must have knowledge and experience with MS Office products (specifically Excel).
• Must have accurate keyboarding skills.
• Good verbal and written communication skills, including spelling and grammar.

Responsibilities

• Answers phones and routes calls to appropriate offices or personnel; dispatch emergency Code calls to clinical personnel.
• Processes paperwork efficiently according to procedures, including filing and distribution of on-call schedules and wireless devices.

Skills

MS Office

Keyboarding

Written & verbal communication

Customer service

Flexibility to shift work

Education

High school diploma or equivalent

Medical Terminology certification (preferred)

Tools

Excel

Job description

UMass Memorial Health is hiring a Telecommunication Operator in Massachusetts. The role involves answering calls, routing them to the proper offices, and dispatching emergency codes to clinical staff, with a 40-hour work week and day shifts.

Candidates should have a high school diploma or equivalent, strong MS Office skills (Excel), and excellent verbal and written communication abilities. A signing bonus may be available during interview, and applicants are encouraged to apply.