Hospital/Clinical Liaison

Susquehanna Health and wellness center; Columbia (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Daily Pay

401k

Comprehensive Benefits

PTO (holidays, vacation, sick)

Referral Program

Training & orientation

Career growth

SHARE values

Job summary

Susquehanna Health & Wellness Center in York, PA is seeking a Hospital/Clinical Liaison with sales and marketing experience in long-term care. You will coordinate referrals, manage physician relationships, and drive admissions growth while collaborating with the Admissions Coordinator.

This role emphasizes community engagement and effective communication to expand patient referrals. The ideal candidate has a bachelor's degree in a related field and 3–5 years in healthcare marketing/public

Qualifications

• Bachelor's degree in Business, Healthcare Administration and/or Marketing.
• 3–5 years' progressive experience in marketing/public relations in a healthcare setting.
• Long-term care experience required.
• Advanced training in hospital or nursing facility administration.
• Knowledge of healthcare reimbursement and regulatory standards.
• Effective oral and written communication; professional sales presentation skills.

Responsibilities

• Devise strategies to gain patient referrals by building relationships with physicians and providers.
• Generate new patient activity and deepen relationships with referral sources to grow revenue.
• Formulate and execute a plan to meet monthly/quarterly/annual sales targets.
• Establish and monitor the sales process to ensure timely progress toward goals.
• Drive day-to-day operations to improve referrals, conversion rate, and satisfaction.
• Conduct one-on-one sales calls and community outreach to raise awareness.
• Serve as the main contact for referrals and admissions conversion.
• Identify new business opportunities with referring partners.
• Develop census targets as defined by the business plan.
• Assist with referral-to-admission coordination and community representation.
• Address barriers to admission and respond promptly.

Skills

Sales experience

Marketing experience

Communication skills

Education

Bachelor's degree in Business/Healthcare Administration/Marketing

Job description

Hospital/Clinical Liaison

Location: York Market

Benefits of the Hospital/Clinical Liaison:

• Industry Competitive Pay!
• Comprehensive Benefits Plan and 401k!
• Core Benefits start the first day of the month following date of hire!
• Generous PTO to include holidays, vacation and sick time!
• Employee Referral Program
• Daily PayOption! Your pay, when you need it! Get paid daily
• Industry leading orientation and training with on-going management support
• Employee recognition through various awards and programs
• Career Advancement and Growth Opportunities
• A team centered culture that supports our values of S.H.A.R.E. (Service, Honesty, Accountability, Respect, and Excellence)
• An employer who cares about YOU

Are you enthusiastic and true go-getter? Do you have sales and marketing experience in long-term care? Then this opportunity might be perfect for YOU! We are currently seeking a marketing expert who will lead the charge with promoting our skilled nursing center in the York market! We are looking for a Hospital/Clinical Liaison to coordinate/oversee all aspects of the referral process within our skilled nursing facility. Serving as a liaison for the referral sources from the community, hospital and other referral sources, you will work closely with the Admissions Coordinator. This position will also serve as the primary contact person for referrals and conversion of admissions.

Requirements of the Hospital/Clinical Liaison:

• Preferred Bachelors' degree in Business, Healthcare Administration, and/or Marketing.
• 3-5 years' progressive experience in marketing and/or public relations in a health care setting
• Long-term care experience required.
• Must have advanced training in hospital or nursing Facility administration.
• Knowledge of healthcare reimbursement and regulatory standards.
• Must possess the ability to communicate effectively, orally, and in writing.
• Professional sales presentation skills required. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies or personnel and the general public.
• Must possess a thorough knowledge of principles of effective communication, mass media, advertising, policies, education, community relations, demonstration, organization structure, social and activity services, and government relations, etc., as they relate to nursing Facility operations.
• Must possess the ability to establish, implement, and maintain effective marketing and public relations program.
• Must successfully complete a post offer, pre-employment criminal background check and physical / drug screen.

Responsibilities of the Hospital/Clinical Liaison:

• The Hospital/Clinical Liaison will be responsible for devising strategies to gain patient referrals through establishing/maintaining relationships with physicians and other healthcare providers.
• Generate new patient activity and create deeper relationships with referral sources to grow profitable revenue streams.
• Formulate a sales plan to achieve monthly, quarterly, and annual sales targets.
• Establish and monitor sales process to ensure timeliness with goals.
• Execute day to day operations to drive KPI’s (referrals, conversion rate, customer satisfaction).
• Achieve one-on-one sales calls and community interactions to enhance the reputation of the organization and increase awareness of services offered.
• Act as the key resource for internal and external customers.
• Identify new business opportunities with referring partners.
• Develop census as defined by targeted goals of the business plan.
• Assist with coordination of the referral-to-admission process.
• Represent the organization in community-related activities.
• Recognize barriers to admission, and respond timely/appropriately.

Take pride in your career and join an organization where your talents will shine!

Susquehanna Health & Wellness Center is an equal opportunity employer and complies with applicable Federal, State and Local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, and protected veteran status.