Hospital Case Manager: Discharge & Care Coordination

Duke University; Durham (NC); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Duke University Hospital in Durham, NC, is seeking a Case Manager to oversee patient care transitions, discharge planning, and care coordination across the continuum. The role emphasizes collaboration with interdisciplinary teams to ensure timely assessments and effective resource use.

BSN or MSW is required, with a minimum of 3 years of relevant experience. Case management certification must be obtained within 3 years of hire, and BSN candidates must hold an RN license in North Carolina.

Formación

• BSN or MSW required.
• Minimum of 3 years of relevant experience.
• Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire.
• For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.

Responsabilidades

• Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
• Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
• Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
• Monitor daily census to ensure all patients are evaluated for case management needs.
• Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
• Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
• Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Conocimientos

Case management

Discharge planning

Care coordination

Communication skills

CMS compliance

Educación

BSN

MSW

Descripción del empleo

Duke University Hospital in Durham, NC, is seeking a Case Manager to oversee patient care transitions, discharge planning, and care coordination across the continuum. The role emphasizes collaboration with interdisciplinary teams to ensure timely assessments and effective resource use.

BSN or MSW is required, with a minimum of 3 years of relevant experience. Case management certification must be obtained within 3 years of hire, and BSN candidates must hold an RN license in North Carolina.