Hospital Cafeteria Supervisor

The General Hospital Corporation; Boston (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Mass General Brigham in Boston, MA, is hiring for a supervisory role in its retail cafeteria. The position oversees daily operations, coordinates cashiering, inventory, and staff training, and ensures food safety and quality across hot and cold stations.

The role requires 2–3 years in food service or 1–2 years in a supervisory capacity, and a High School Diploma or equivalent. Work is onsite at 75 Francis Street, 40 hours weekly.

Qualifications

• High School Diploma or Equivalent.
• 2-3 years food service experience preferred or 1-2 years supervisory experience preferred.

Responsibilities

• Balances cash registers, reconciles daily sales, and prepares deposits.
• Monitors and orders office supplies to support administrative operations.
• Oversees food displays, ensures presentation, temperature and portioning standards.
• Creates staff work schedules and assigns duties to meet daily needs.
• Provides on-the-job training on customer service, POS, and cafe procedures.
• Addresses customer inquiries and resolves complaints to ensure satisfaction.

Skills

Customer service

Cash handling

Scheduling

Training staff

Quality control

Food safety

Education

High School Diploma or Equivalent

Job description

Mass General Brigham in Boston, MA, is hiring for a supervisory role in its retail cafeteria. The position oversees daily operations, coordinates cashiering, inventory, and staff training, and ensures food safety and quality across hot and cold stations.

The role requires 2–3 years in food service or 1–2 years in a supervisory capacity, and a High School Diploma or equivalent. Work is onsite at 75 Francis Street, 40 hours weekly.