Hospital Cafeteria Leader

Brigham and Women's Hospital; Boston (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Brigham and Women's Hospital is seeking a Cafeteria Operations Supervisor to supervise retail cafe staff, manage cash handling, scheduling, and food safety. You will ensure smooth daily operations and high customer satisfaction at the Boston site.

The role requires experience in food service and strong leadership. Day shifts, onsite at 75 Francis Street, with competitive benefits and opportunities for training.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of food service experience preferred.
• 1-2 years supervisory experience preferred.
• Knowledge of food safety standards.

Responsibilities

• Balances cash registers, reconciles daily retail sales, and prepares bank deposits.
• Monitors, inventories, and orders office supplies to support operations.
• Creates product labels for cafe items and ensures proper pricing.
• Oversees staff to ensure food safety standards and presentation quality.
• Prepares employee work schedules and assigns duties to meet daily needs.
• Trains new hires on customer service standards and POS operations.
• Addresses customer inquiries and concerns promptly to ensure satisfaction.

Skills

Cash handling

Customer service

Staff supervision

Food safety knowledge

Inventory management

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Brigham and Women's Hospital is seeking a Cafeteria Operations Supervisor to supervise retail cafe staff, manage cash handling, scheduling, and food safety. You will ensure smooth daily operations and high customer satisfaction at the Boston site.

The role requires experience in food service and strong leadership. Day shifts, onsite at 75 Francis Street, with competitive benefits and opportunities for training.