Cafeteria Cashier & Guest Experience Specialist

Partner's Healthcare; Boston (MA); On-site; USD 26,000 - 35,000; Part time

Job summary

Mass General Brigham is seeking a Café Cashier for the Brigham and Women’s Faulkner Hospital cafeteria. The role involves operating the cash register, processing transactions, stocking items, and maintaining clean service areas in a fast-paced hospital dining environment.

The ideal candidate has previous cashier and customer service experience, strong English communication, and a commitment to food safety and hospitality standards.

Qualifications

• High School Diploma or GED preferred.
• Previous cashier experience preferred.
• Experience in healthcare or food service is a plus.

Responsibilities

• Provide exceptional customer service and promptly address customer questions or concerns.
• Operate cash registers and accurately process customer transactions.
• Balance cash drawers, prepare deposits, and maintain opening and closing cash banks.
• Stock and replenish cafeteria items, including beverages, snacks, paper products, cooler items, and salad bar supplies.
• Maintain cleanliness and organization of cafeteria dining areas, serving stations, and tray return locations.
• Clean and sanitize cafeteria equipment and work areas in accordance with department standards.
• Assist with the preparation, setup, and breakdown of catering orders and equipment.
• Monitor inventory levels and notify supervisors of shortages, discrepancies, or operational concerns.
• Adhere to all cash-handling, food safety, sanitation, and HACCP standards.
• Support department initiatives focused on customer service and retail satisfaction.
• Attend department meetings, training sessions, and required in-service programs.
• Maintain a positive, professional, and team-oriented attitude.

Skills

Excellent customer service

Communication in English

Basic math

Cash handling / POS

Attention to detail

Multitasking

Problem solving

Sanitation standards

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Mass General Brigham is seeking a Café Cashier for the Brigham and Women’s Faulkner Hospital cafeteria. The role involves operating the cash register, processing transactions, stocking items, and maintaining clean service areas in a fast-paced hospital dining environment.

The ideal candidate has previous cashier and customer service experience, strong English communication, and a commitment to food safety and hospitality standards.