Hospital Billing & Collections Specialist

BILH Performance Network; Northern (KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Charlestown, MA is seeking a Patient Financial Services Representative for hospital billing. This full-time, day-shift role involves using the EPIC system to review, follow up, and resolve inpatient and outpatient claims across multiple facilities.

You will contact insurers, verify payments, correct postings, and document actions in EPIC. A minimum 2 years AR/billing experience and strong communication are required.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of AR/billing experience.

Responsibilities

• Use Epic Hospital Billing System to monitor accounts.
• Follow up on outstanding and denied claims.
• Contact carriers to confirm payment dates and explain denials.
• Ensure proper billing, payments, and adjustments.
• Document actions in EPIC notes and queues.
• Escalate unresolved problems within 2 days.

Skills

Clear communication

Phone etiquette

Insurance communications

Billing software

Problem solving

Independent work

EPIC

Education

High School Diploma / GED

Tools

EPIC

Job description

Beth Israel Lahey Health in Charlestown, MA is seeking a Patient Financial Services Representative for hospital billing. This full-time, day-shift role involves using the EPIC system to review, follow up, and resolve inpatient and outpatient claims across multiple facilities.

You will contact insurers, verify payments, correct postings, and document actions in EPIC. A minimum 2 years AR/billing experience and strong communication are required.