Senior Hospital Billing Specialist: Complex AR & Denials

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

Beth Israel Lahey Health in Charlestown, MA is seeking a Senior Specialist in Patient Financial Services – Hospital Billing to lead high-complexity A/R tasks and maximize reimbursement for a large multi-facility system. Under the Department Manager, you will use the Epic Hospital Billing System to monitor billing queues, resolve denials, and ensure timely posting of payments.

This role requires seven years of AR experience, strong communication, and the ability to mentor teammates while

Qualifications

• Seven years of accounts receivable experience in healthcare.
• Expertise with Epic Hospital Billing Follow Up and Denial workflows.
• Strong written and spoken communication skills.
• Ability to work independently and mentor staff.

Responsibilities

• Utilize the Epic Hospital Billing System to manage high-complexity accounts.
• Investigate and resolve high-dollar inpatient accounts and denials.
• Coordinate with insurers for appeal documentation and payment posting.
• Escalate problems to management within 2 days and document actions in EPIC.
• Submit claims via various channels and analyze denial trends.
• Provide training shadowing sessions upon management request.

Skills

Accounts receivable

Epic billing SME

Communication skills

Mentoring/leadership

Independent work

Education

High School Diploma / GED

Tools

Epic Hospital Billing

Job description

Beth Israel Lahey Health in Charlestown, MA is seeking a Senior Specialist in Patient Financial Services – Hospital Billing to lead high-complexity A/R tasks and maximize reimbursement for a large multi-facility system. Under the Department Manager, you will use the Epic Hospital Billing System to monitor billing queues, resolve denials, and ensure timely posting of payments.

This role requires seven years of AR experience, strong communication, and the ability to mentor teammates while