Hospital Biller

Universal Health Services; Lancaster (Lancaster County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Tuition reimbursement

Paid time off

401(k) with company match

Career development opportunities

Job summary

Lancaster Behavioral Health Hospital (LBHH) is hiring a Patient Account Representative to handle insurance verification, financial counseling, and billing for inpatient and outpatient services. This on-site role supports UHS’s mission by ensuring accurate claims submission and timely financial communication with patients.

Preferred candidates have healthcare billing experience, an associate degree or equivalent, and familiarity with electronic claims systems such as EDI, Waystar and EPIC.

Qualifications

• Healthcare billing experience is required.
• Associate’s Degree in related field or equivalent work experience is required.
• Experience processing electronic claims and appealing denials is required.
• Experience with EDI, Waystar, EPIC, Payer Portals, and Navinet preferred.
• 1-2 years Customer Service experience in healthcare required.

Responsibilities

• Insurance verification.
• Financial counseling.
• Billing and claim submission.
• Batching Financial Assistance correspondence/documents.
• Processing Financial Assistance adjustments.
• Updating accounts and handling related correspondence.

Skills

Healthcare billing experience

Customer service experience

Electronic claims processing

Education

Associate’s Degree in related field or equivalent work experience

Tools

EDI

Waystar

EPIC

Payer Portals

Navinet

Job description

Responsibilities

Lancaster Behavioral Health Hospital (LBHH) is a 126-bed, inpatient psychiatric hospital and start-up joint venture between Lancaster General Health/Penn Medicine and Universal Health Services.

In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a women’s trauma unit.

This position is NOT remote!

Patient Account Representatives are responsible for completing the following duties and tasks:

• Insurance Verification
• Financial Counseling
• Billing and Claim submission
• Ability to perform processes, including but not limited to, batching Financial Assistance correspondence/documents, processing
• Financial Assistance adjustments, processing Financial Assistance determination correspondence, updating accounts.

What do our current staff value at LBHH?

• An environment that puts patient care first.
• Having the opportunity to grow, learn, and advance in your career.
• There are very robust continuing education options and opportunities.
• Supportive and responsive leadership.
• Competitive salary and comprehensive benefits package.

What’s in it for me?

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Robust tuition reimbursement
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• An opportunity to make a difference every single day.

Qualifications

What Does LBHH Require for this Role?

• Healthcare Billing experience required.
• Associate’s Degree in related field or equivalent work experience in field.
• Experience processing electronic claims and appealing claims denials.
• Experience with EDI, Waystar, EPIC, Payer Portals, and Navinet preferred.
• 1-2 years Customer Service experience in healthcare required.

What Happens Next?

Lancaster Behavioral Health Hospital: Treatment. Compassion. Hope. Today, tomorrow and always.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com